Vulnerability · Published Oct 3, 2026 · Assigned by Wordfence

CVE-2026-94539SupportCandy <= 3.5.3 - Authenticated (Custom+) SQL Injection via 'sort_by' Parameter

Medium 6.5

In plain English

A medium-severity SQL injection in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent from psmplugins. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 19% of all known vulnerabilities).

Severity (CVSS 3.1)6.5Medium

Exploit odds (30 days)0.3%top 81.1% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to time-based SQL Injection via the 'sort_by' parameter in all versions up to, and including, 3.5.3 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with custom-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires the authenticated attacker to hold both a Subscriber-level (or higher) WordPress role and a SupportCandy Agent account with the 'Assign Agents' permission configured.

Affected products (as reported)

Vendor	Product	Versions
psmplugins	SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent	0 – through 3.5.3

Weakness: CWE-89 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

In plain English

Official description

Affected products (as reported)

References