Vulnerability · Published May 29, 2026 · Assigned by GitHub_M

CVE-2026-45294FreeScout: User Account Enumeration via Password Reset Response Differentiation

Medium 5.3

In plain English

A medium-severity security flaw in freescout from freescout-help-desk. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 11% of all known vulnerabilities).

Severity (CVSS 3.1)5.3Medium
Exploit odds (30 days)0.2%top 88.7% of all CVEs
Exploited in the wildNo reportsCISA SSVC: poc
Attack toolingNoneno public tooling known

Official description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

Affected products (as reported)

VendorProductVersions
freescout-help-desk freescout < 1.8.219

Weakness: CWE-203, CWE-204 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

References