Vulnerability · Published Jan 21, 2026 · Assigned by cisco
CVE-2026-20109Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise Cross-Site Scripting Vulnerability
Medium 4.8
In plain English
A medium-severity cross-site scripting in Cisco Packaged Contact Center Enterprise from Cisco. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 11% of all known vulnerabilities).
Official description
Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| Cisco | Cisco Packaged Contact Center Enterprise | 12.5(1)11.0(1)12.0(1)11.0(2)11.5(1)10.5(1)10.5(2)11.6(2) |
| Cisco | Cisco Unified Contact Center Enterprise | 12.6(1)ES312.6(1)ES112.6(1)12.6(1)ES212.6(1)SecurityPatch12.5(1)ES112.5(1)12.6(1)ES4 |
Weakness: CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N