Vulnerability · Published Nov 7, 2026 · Assigned by Wordfence

CVE-2026-118046JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title

Medium 6.4

In plain English

A medium-severity cross-site scripting in JS Help Desk – AI-Powered Support & Ticketing System from rabilal. There are no confirmed reports of exploitation so far.

Severity (CVSS 3.1)6.4Medium

Exploit odds (30 days)–no EPSS score yet

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.

Affected products (as reported)

Vendor	Product	Versions
rabilal	JS Help Desk – AI-Powered Support & Ticketing System	0 – through 5.0.2

Weakness: CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

In plain English

Official description

Affected products (as reported)

References