Vulnerability · Published Jul 8, 2025 · Assigned by Wordfence
CVE-2025-5957Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion
Medium 5.3
In plain English
A medium-severity missing authorization in Guest Support from rcatheme. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 27% of all known vulnerabilities).
Severity (CVSS 3.1)5.3Medium
Exploit odds (30 days)0.3%top 73.1% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known
Official description
The Guest Support – Complete customer support ticket system for WordPress plugin for WordPress is vulnerable to unauthorized loss of data due to a missing capability check on the 'deleteMassTickets' function in all versions up to, and including, 1.2.2. This makes it possible for unauthenticated attackers to delete arbitrary support tickets.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| rcatheme | Guest Support | 0 – through 1.2.2 |
Weakness: CWE-862 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/f6e5dde2-f9f9-4a64-9174-e5e6e9fe1b23?source=cve
- https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/ajax.php#L133
- https://plugins.trac.wordpress.org/browser/guest-support/trunk/includes/library/class-dbquery.php#L736
- https://plugins.trac.wordpress.org/changeset/3322664/