Vulnerability · Published Sep 22, 2025 · Assigned by Patchstack
CVE-2025-57972WordPress Helpdesk Support Ticket System for WooCommerce plugin <= 2.1.1 - Broken Access Control vulnerability
Medium 4.3
In plain English
A medium-severity missing authorization in Helpdesk Support Ticket System for WooCommerce from WPFactory. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 15% of all known vulnerabilities).
Severity (CVSS 3.1)4.3Medium
Exploit odds (30 days)0.2%top 84.7% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known
Official description
Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.1.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| WPFactory | Helpdesk Support Ticket System for WooCommerce | 0 – through 2.1.1 |
Weakness: CWE-862 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N