Vulnerability · Published May 30, 2025 · Assigned by GitHub_M

CVE-2025-48485FreeScout Vulnerable to Stored XSS

Medium 6.1

In plain English

A medium-severity cross-site scripting in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 19% of all known vulnerabilities).

Severity (CVSS 4.0)6.1Medium

Exploit odds (30 days)0.3%top 80.8% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.180

Weakness: CWE-79 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-556q-w535-xxg8 x_refsource_CONFIRM