Vulnerability · Published May 30, 2025 · Assigned by GitHub_M

CVE-2025-48482FreeScout Has Business Logic Errors

Medium 5.3

In plain English

A medium-severity security flaw in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 30% of all known vulnerabilities).

Severity (CVSS 4.0)5.3Medium

Exploit odds (30 days)0.4%top 70.1% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, there is a mass assignment vulnerability. The Customer object is updated using the fill() method, which processes fields such as channel and channel_id. However, the fill() method is called with all client-provided data, including unexpected values for channel and channel_id, leading to a mass assignment vulnerability. This issue has been patched in version 1.8.180.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.180

Weakness: CWE-841 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7fjp-538q-9vrf x_refsource_CONFIRM