Vulnerability · Published May 30, 2025 · Assigned by GitHub_M

CVE-2025-48481FreeScout Has Business Logic Errors

Medium 6.1

In plain English

A medium-severity security flaw in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 47% of all known vulnerabilities).

Severity (CVSS 4.0)6.1Medium

Exploit odds (30 days)0.6%top 52.8% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.180

Weakness: CWE-841 · Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-x749-5wc7 x_refsource_CONFIRM