Vulnerability · Published May 29, 2025 · Assigned by GitHub_M

CVE-2025-48472FreeScout Vulnerable to Insufficient Authorization

Medium 6.9

In plain English

A medium-severity incorrect authorization in freescout from freescout-help-desk. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 36% of all known vulnerabilities).

Severity (CVSS 4.0)6.9Medium

Exploit odds (30 days)0.4%top 64.1% of all CVEs

Exploited in the wildNo reportsCISA SSVC: poc

Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.179

Weakness: CWE-863 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916 x_refsource_MISC