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Vulnerability · Published Mar 18, 2025 · Assigned by INCIBE

CVE-2025-2495Stored Cross-Site Scripting (XSS) vulnerability in Softdial Contact Center

Medium 5.3

In plain English

A medium-severity cross-site scripting in Softdial Contact Center from Sytel Ltd. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 14% of all known vulnerabilities).

Severity (CVSS 4.0)5.3Medium
Exploit odds (30 days)0.2%top 85.7% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known

Official description

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

Affected products (as reported)

VendorProductVersions
Sytel Ltd Softdial Contact Center all versions

Weakness: CWE-79 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N

References