Vulnerability · Published Feb 5, 2026 · Assigned by Wordfence

CVE-2025-14079ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.5 - Missing Authorization to Authenticated (Subscriber+) Settings Update

Medium 5.3

In plain English

A medium-severity missing authorization in ELEX WordPress HelpDesk & Customer Ticketing System from elextensions. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 22% of all known vulnerabilities).

Severity (CVSS 3.1)5.3Medium

Exploit odds (30 days)0.3%top 77.5% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.

Affected products (as reported)

Vendor	Product	Versions
elextensions	ELEX WordPress HelpDesk & Customer Ticketing System	0 – through 3.3.5

Weakness: CWE-862 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

In plain English

Official description

Affected products (as reported)

References