Vulnerability · Published Feb 4, 2025 · Assigned by Wordfence
CVE-2024-13607JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference
Medium 4.3
In plain English
A medium-severity authorization bypass via user-controlled key in JS Help Desk – AI-Powered Support & Ticketing System from rabilal. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 36% of all known vulnerabilities).
Official description
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| rabilal | JS Help Desk – AI-Powered Support & Ticketing System | 0 – through 2.8.8 |
Weakness: CWE-639 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N