Vulnerability · Published Mar 4, 2026 · Assigned by Wordfence
CVE-2023-7337JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie
High 7.5
In plain English
A high-severity SQL injection in JS Help Desk – AI-Powered Support & Ticketing System from rabilal. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.4% (higher than 73% of all known vulnerabilities). Ready-made attack tooling exists: Nuclei.
Official description
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| rabilal | JS Help Desk – AI-Powered Support & Ticketing System | 0 – through 2.8.2 |
Weakness: CWE-89 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N