Vulnerability · Published Sep 6, 2021 · Assigned by OTRS
CVE-2021-36095User enumeration issue using "lost password" feature
Medium 5.3
In plain English
A medium-severity information exposure in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.9% (higher than 61% of all known vulnerabilities).
Severity (CVSS 3.1)5.3Medium
Exploit odds (30 days)0.9%top 38.8% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:22.04:LTS | otrs2 | no fix listed | UBUNTU-CVE-2021-36095 |
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 – before unspecified |
| OTRS AG | OTRS | 7.0.x – through 7.0.28 |
Weakness: CWE-200 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2021-18/ x_refsource_CONFIRM