Vulnerability · Published Jul 1, 2020 · Assigned by qnap
CVE-2020-2500
Critical 9.8
In plain English
A critical-severity improper access control in Helpdesk from QNAP Systems Inc.. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.7% (higher than 55% of all known vulnerabilities).
Severity (CVSS 3.1)9.8Critical
Exploit odds (30 days)0.7%top 45.0% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| QNAP Systems Inc. | Helpdesk | unspecified – before 3.0.1 |
Weakness: CWE-284, CWE-321, CWE-798 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
References
- https://www.qnap.com/zh-tw/security-advisory/qsa-20-03 x_refsource_MISC