Vulnerability · Published Mar 27, 2020 · Assigned by OTRS
CVE-2020-1772Information Disclosure
Medium 6.5
In plain English
A medium-severity security flaw in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.6% (higher than 76% of all known vulnerabilities).
Severity (CVSS 3.1)6.5Medium
Exploit odds (30 days)1.6%top 24.1% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 5.0.x – through 5.0.416.0.x – through 6.0.26 |
| OTRS AG | OTRS | 7.0.x – through 7.0.15 |
Weakness: CWE-155 · Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:L/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2020-09/
- openSUSE-SU-2020:0551 vendor-advisory
- [debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update mailing-list
- openSUSE-SU-2020:1475 vendor-advisory
- openSUSE-SU-2020:1509 vendor-advisory
- [debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update mailing-list