Vulnerability · Published Mar 27, 2020 · Assigned by OTRS
CVE-2020-1771Possible XSS in Customer user address book
Medium 4.6
In plain English
A medium-severity cross-site scripting in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.0% (higher than 64% of all known vulnerabilities).
Severity (CVSS 3.1)4.6Medium
Exploit odds (30 days)1.0%top 36.0% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | ((OTRS)) Community Edition | 6.0.x – through 6.0.26 |
| OTRS AG | OTRS | 7.0.x – through 7.0.15 |
Weakness: CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2020-08/
- openSUSE-SU-2020:0551 vendor-advisory
- openSUSE-SU-2020:1475 vendor-advisory
- openSUSE-SU-2020:1509 vendor-advisory
- [debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update mailing-list