Vulnerability · Published Feb 7, 2020 · Assigned by OTRS
CVE-2020-1768External Interface does not invalidate session
Medium 5.4
In plain English
A medium-severity security flaw in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.7% (higher than 55% of all known vulnerabilities).
Severity (CVSS 3.1)5.4Medium
Exploit odds (30 days)0.7%top 45.0% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:22.04:LTS | otrs2 | no fix listed | UBUNTU-CVE-2020-1768 |
Affected products (as reported)
Weakness: CWE-613 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
References
- https://otrs.com/release-notes/otrs-security-advisory-2020-04/ x_refsource_CONFIRM