Vulnerability · Published Sep 30, 2020 · Assigned by mitre

CVE-2020-15487

Critical 9.8

In plain English

A critical-severity security flaw in the affected software. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 3.7% (higher than 90% of all known vulnerabilities).

Severity (CVSS NVD)9.8Critical

Exploit odds (30 days)3.7%top 10.2% of all CVEs

Exploited in the wildNo reportsnot in CISA KEV

Attack toolingNoneno public tooling known

Official description

Re:Desk 2.3 contains a blind unauthenticated SQL injection vulnerability in the getBaseCriteria() function in the protected/models/Ticket.php file. By modifying the folder GET parameter, it is possible to execute arbitrary SQL statements via a crafted URL. Unauthenticated remote command execution is possible by using this SQL injection to update certain database values, which are then executed by a bizRule eval() function in the yii/framework/web/auth/CAuthManager.php file. Resultant authorization bypass is also possible, by recovering or modifying password hashes and password reset tokens, allowing for administrative privileges to be obtained.

Affected products (as reported)

Vendor	Product	Versions
n/a	n/a	n/a

References

https://www.re-desk.com/download-help-desk-software.html x_refsource_MISC
https://labs.f-secure.com/advisories/redesk-v2-3-multiple-issues/ x_refsource_MISC