Vulnerability · Published Apr 1, 2020 · Assigned by mitre
CVE-2020-11463
High 7.5
In plain English
A high-severity security flaw in the affected software. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.8% (higher than 79% of all known vulnerabilities).
Severity (CVSS NVD)7.5High
Exploit odds (30 days)1.8%top 21.1% of all CVEs
Exploited in the wildNo reportsnot in CISA KEV
Attack toolingNoneno public tooling known
Official description
An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.