Vulnerability · Published Nov 7, 2026 · Assigned by Wordfence

CVE-2026-118046JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title

Medium 6.4

In plain English

A medium-severity cross-site scripting in JS Help Desk – AI-Powered Support & Ticketing System from rabilal. There are no confirmed reports of exploitation so far.

Severity (CVSS 3.1)6.4Medium

Exploit odds (30 days)–no EPSS score yet

Exploited in the wildNo reportsnot in CISA KEV

Attack toolingNoneno public tooling known

Official description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.

Affected products (as reported)

Vendor	Product	Versions
rabilal	JS Help Desk – AI-Powered Support & Ticketing System	0 – through 5.0.2

Weakness: CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

In plain English

Official description

Affected products (as reported)

References