Vulnerability · Published Feb 7, 2020 · Assigned by OTRS

CVE-2020-1768External Interface does not invalidate session

Medium 5.4

In plain English

A medium-severity security flaw in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.7% (higher than 55% of all known vulnerabilities).

Severity (CVSS 3.1)5.4Medium

Exploit odds (30 days)0.7%top 45.0% of all CVEs

Exploited in the wildNo reportsnot in CISA KEV

Attack toolingNoneno public tooling known

Official description

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

Affected packages & fixed versions

Ecosystem	Package	Fixed in	Advisory
Ubuntu:22.04:LTS	otrs2	no fix listed	UBUNTU-CVE-2020-1768

Affected products (as reported)

Vendor	Product	Versions
OTRS AG	OTRS	7.0.x – through 7.0.14

Weakness: CWE-613 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L

References

https://otrs.com/release-notes/otrs-security-advisory-2020-04/ x_refsource_CONFIRM