Vulnerability · Published Jul 20, 2026 · Assigned by GitHub_M

CVE-2026-48812FreeScout Allows Unauthenticated Access to Legacy Attachment Files

High 7.5

In plain English

A high-severity improper authentication in freescout from freescout-help-desk. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.5% (higher than 41% of all known vulnerabilities).

Severity (CVSS 3.1)7.5High

Exploit odds (30 days)0.5%top 59.0% of all CVEs

Exploited in the wildNo reportsCISA SSVC: poc

Attack toolingNoneno public tooling known

Official description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.221

Weakness: CWE-287 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wg74-ww4w-2qpc x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/commit/215241ee2eb73eaa3b47e392599c7dc1b427dc7e x_refsource_MISC