Vulnerability · Published Apr 21, 2026 · Assigned by GitHub_M
CVE-2026-41183FreeScout allows non-folder conversation queries to disclose assigned-only hidden conversations
Medium 4.3
In plain English
A medium-severity information exposure in freescout from freescout-help-desk. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 13% of all known vulnerabilities).
Severity (CVSS 3.1)4.3Medium
Exploit odds (30 days)0.2%top 86.9% of all CVEs
Exploited in the wildNo reportsCISA SSVC: poc
Attack toolingNoneno public tooling known
Official description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| freescout-help-desk | freescout | < 1.8.215 |
Weakness: CWE-200 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
References
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-7rh8-9rgv-g35r x_refsource_CONFIRM
- https://github.com/freescout-help-desk/freescout/commit/6583d6f5a593b51223904f9e0f2e721e63c76de0 x_refsource_MISC
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215 x_refsource_MISC