Vulnerability · Published Aug 3, 2026 · Assigned by mitre
CVE-2026-38444
Medium 6.1
In plain English
A medium-severity cross-site scripting in the affected software. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 29% of all known vulnerabilities). Ready-made attack tooling exists: public proof-of-concept code.
Official description
osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
Affected products (as reported)
Weakness: CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N