Vulnerability · Published Mar 19, 2026 · Assigned by GitHub_M

CVE-2026-32754FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

Critical 9.3

In plain English

A critical-severity cross-site scripting in freescout from freescout-help-desk. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 47% of all known vulnerabilities).

Severity (CVSS 3.1)9.3Critical

Exploit odds (30 days)0.6%top 53.2% of all CVEs

Exploited in the wildNo reportsCISA SSVC: poc

Attack toolingNoneno public tooling known

Official description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.209

Weakness: CWE-79, CWE-116 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/commit/3329379db38a86cf7069b0709061b95a7d38985b x_refsource_MISC
https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209 x_refsource_MISC