Vulnerability · Published Aug 19, 2026 · Assigned by cisco
CVE-2026-20314Cisco Packaged Contact Center Enterprise & Cisco Unified Contact Center Enterprise Server-Side Request Forgery Vulnerability
Medium 5.0
In plain English
A medium-severity server-side request forgery in Cisco Packaged Contact Center Enterprise from Cisco. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 38% of all known vulnerabilities).
Official description
A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| Cisco | Cisco Packaged Contact Center Enterprise | 12.5(1)11.0(1)12.0(1)11.0(2)11.5(1)10.5(1)10.5(2)11.6(2) |
| Cisco | Cisco Unified Contact Center Enterprise | 12.6(1)ES312.6(1)ES112.6(1)12.6(1)ES212.6(1)SecurityPatch12.5(1)ES112.5(1)12.6(1)ES4 |
Weakness: CWE-918 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:N/I:L/A:N