Vulnerability · Published Jul 31, 2026 · Assigned by WPScan

CVE-2026-15209JS Help Desk – AI-Powered Support & Ticketing System < 3.1.5 - Subscriber+ Cross-User Support Ticket Disclosure via IDOR

Medium 6.5

In plain English

A medium-severity authorization bypass via user-controlled key in JS Help Desk from Unknown. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 28% of all known vulnerabilities).

Severity (CVSS 3.1)6.5Medium
Exploit odds (30 days)0.3%top 72.4% of all CVEs
Exploited in the wildNo reportsCISA SSVC: poc
Attack toolingNoneno public tooling known

Official description

The JS Help Desk WordPress plugin before 3.1.5 does not verify that the requesting user owns the ticket being loaded: a low-privileged authenticated user can supply another user's ticket ID and read that ticket's contents, including the reporter's PII and message body.

Affected products (as reported)

VendorProductVersions
Unknown JS Help Desk 0 – before 3.1.5

Weakness: CWE-639 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

References