Vulnerability · Published Jul 31, 2026 · Assigned by WPScan
CVE-2026-14928JS Help Desk < 3.1.4 - Subscriber+ Sensitive Information Disclosure via checkAIReplyTicketsBySubject
Medium 6.5
In plain English
A medium-severity information exposure in JS Help Desk from Unknown. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 31% of all known vulnerabilities).
Severity (CVSS 3.1)6.5Medium
Exploit odds (30 days)0.4%top 68.8% of all CVEs
Exploited in the wildNo reportsCISA SSVC: poc
Attack toolingNoneno public tooling known
Official description
The JS Help Desk WordPress plugin before 3.1.4 does not perform authorization or ownership checks before returning support-ticket content in a nonce-gated search handler, allowing any authenticated user (Subscriber and above) to read the subject and full message body of every other user's support tickets.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| Unknown | JS Help Desk | 0 – before 3.1.4 |
Weakness: CWE-200 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
References
- https://wpscan.com/vulnerability/c876774c-3cee-4a8a-a448-9d92fd8a4171/ exploit, vdb-entry, technical-description