Vulnerability · Published Oct 16, 2026 · Assigned by Wordfence
CVE-2026-103768ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.7 - Unauthenticated Arbitrary File Upload via IMAP Email Attachment
Critical 9.8
In plain English
A critical-severity unrestricted file upload in ELEX WordPress HelpDesk & Customer Ticketing System from elextensions. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 48% of all known vulnerabilities).
Official description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System | 0 – through 3.3.7 |
Weakness: CWE-434 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/8e8129b6-cc1d-4fdc-81a7-b0c8c3d1c308?source=cve
- https://plugins.trac.wordpress.org/changeset?reponame=&new=3733037%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.8&old=3538729%40elex-helpdesk-customer-support-ticket-system%2Ftags%2F3.3.7
- https://plugins.trac.wordpress.org/changeset/3733037/elex-helpdesk-customer-support-ticket-system/trunk/includes/Mailbox.php