Vulnerability · Published Oct 16, 2026 · Assigned by Wordfence

CVE-2026-103768ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.7 - Unauthenticated Arbitrary File Upload via IMAP Email Attachment

Critical 9.8

In plain English

A critical-severity unrestricted file upload in ELEX WordPress HelpDesk & Customer Ticketing System from elextensions. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 48% of all known vulnerabilities).

Severity (CVSS 3.1)9.8Critical
Exploit odds (30 days)0.6%top 52.2% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known

Official description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

Affected products (as reported)

VendorProductVersions
elextensions ELEX WordPress HelpDesk & Customer Ticketing System 0 – through 3.3.7

Weakness: CWE-434 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

References