Vulnerability · Published May 30, 2025 · Assigned by GitHub_M

CVE-2025-48483FreeScout Stored XSS leads to CSRF

Medium 6.3

In plain English

A medium-severity cross-site scripting in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 5% of all known vulnerabilities).

Severity (CVSS 4.0)6.3Medium
Exploit odds (30 days)0.2%top 95.0% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

Affected products (as reported)

VendorProductVersions
freescout-help-desk freescout < 1.8.180

Weakness: CWE-79, CWE-352 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L

References