Vulnerability · Published May 30, 2025 · Assigned by GitHub_M

CVE-2025-48480FreeScout Has Business Logic Errors

High 7.0

In plain English

A high-severity security flaw in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 26% of all known vulnerabilities).

Severity (CVSS 4.0)7.0High

Exploit odds (30 days)0.3%top 73.7% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.

Affected products (as reported)

Vendor	Product	Versions
freescout-help-desk	freescout	< 1.8.180

Weakness: CWE-841 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N

References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-pfjf-43mp-3gp2 x_refsource_CONFIRM