Vulnerability · Published May 30, 2025 · Assigned by GitHub_M

CVE-2025-48477FreeScout Has Business Logic Errors

High 7.1

In plain English

A high-severity security flaw in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.5% (higher than 44% of all known vulnerabilities).

Severity (CVSS 4.0)7.1High
Exploit odds (30 days)0.5%top 56.0% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known

Official description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

Affected products (as reported)

VendorProductVersions
freescout-help-desk freescout < 1.8.180

Weakness: CWE-841 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N

References