Vulnerability · Published May 29, 2025 · Assigned by GitHub_M
CVE-2025-48390FreeScout Vulnerable to Remote Code Execution (RCE)
High 8.6
In plain English
A high-severity code injection in freescout from freescout-help-desk. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 1.0% (higher than 62% of all known vulnerabilities).
Official description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to code injection due to insufficient validation of user input in the php_path parameter. The backticks characters are not removed, as well as tabulation is not removed. When checking user input, the file_exists function is also called to check for the presence of such a file (folder) in the file system. A user with the administrator role can create a translation for the language, which will create a folder in the file system. Further in tools.php, the user can specify the path to this folder as php_path, which will lead to the execution of code in backticks. This issue has been patched in version 1.8.178.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| freescout-help-desk | freescout | < 1.8.178 |
Weakness: CWE-94 · Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N