Vulnerability · Published Jan 27, 2025 · Assigned by OTRS
CVE-2025-24389SMTP Password will be shown in cleartext on some SMTP errors
Medium 6.3
In plain English
A medium-severity sensitive data in logs in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.1% (higher than 3% of all known vulnerabilities).
Official description
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 7.0.x8.0.x2023.x2024.x |
| OTRS AG | ((OTRS)) Community Edition | 6.0.x – through 6.0.34 |
Weakness: CWE-532 · Vector: CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N