Vulnerability · Published Jan 21, 2025 · Assigned by oracle

CVE-2025-21516

High 8.1

In plain English

A high-severity incorrect authorization in Oracle Customer Care from Oracle Corporation. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 47% of all known vulnerabilities).

Severity (CVSS 3.1)8.1High

Exploit odds (30 days)0.6%top 52.8% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

Affected products (as reported)

Vendor	Product	Versions
Oracle Corporation	Oracle Customer Care	12.2.5 – through 12.2.13

Weakness: CWE-863 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

References

Oracle Advisory vendor-advisory