Vulnerability · Published Dec 13, 2025 · Assigned by Wordfence
CVE-2025-14581HAPPY – Helpdesk Support Ticket System <= 1.0.9 - Missing Authorization to Authenticated (Subscriber+) Arbitrary Ticket Reply
Medium 4.3
In plain English
A medium-severity missing authorization in HAPPY – Helpdesk Support Ticket System from villatheme. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 17% of all known vulnerabilities).
Official description
The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| villatheme | HAPPY – Helpdesk Support Ticket System | 0 – through 1.0.9 |
Weakness: CWE-862 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
References
- https://www.wordfence.com/threat-intel/vulnerabilities/id/3967b5ce-f0f8-4620-8883-0857aeee8f8b?source=cve
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/trunk/inc/happy-replies.php#L585
- https://plugins.trac.wordpress.org/browser/happy-helpdesk-support-ticket-system/tags/1.0.9/inc/happy-replies.php#L585
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3417847%40happy-helpdesk-support-ticket-system&new=3417847%40happy-helpdesk-support-ticket-system&sfp_email=&sfph_mail=