Vulnerability · Published Jan 16, 2026 · Assigned by Wordfence

CVE-2025-12641Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

Medium 6.5

In plain English

A medium-severity missing authorization in Awesome Support – WordPress HelpDesk & Support Plugin from awesomesupport. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 34% of all known vulnerabilities).

Severity (CVSS 3.1)6.5Medium

Exploit odds (30 days)0.4%top 66.1% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Affected products (as reported)

Vendor	Product	Versions
awesomesupport	Awesome Support – WordPress HelpDesk & Support Plugin	0 – through 6.3.6

Weakness: CWE-862 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L

In plain English

Official description

Affected products (as reported)

References