Vulnerability · Published Oct 1, 2024 · Assigned by Wordfence

CVE-2024-8632KB Support – WordPress Help Desk and Knowledge Base <= 1.6.6 - Missing Authorization to Unauthenticated Ticket Reply Exposure

Medium 6.5

In plain English

A medium-severity missing authorization in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin from logoninc. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.3% (higher than 21% of all known vulnerabilities).

Severity (CVSS 3.1)6.5Medium

Exploit odds (30 days)0.3%top 78.7% of all CVEs

Exploited in the wildNo reportsCISA SSVC: none

Attack toolingNoneno public tooling known

Official description

The KB Support – WordPress Help Desk and Knowledge Base plugin for WordPress is vulnerable to unauthorized access and modification of data due to a missing capability check on the 'kbs_ajax_load_front_end_replies' and 'kbs_ajax_mark_reply_as_read' functions in all versions up to, and including, 1.6.6. This makes it possible for unauthenticated attackers to read replies of any ticket, and mark any reply as read.

Affected products (as reported)

Vendor	Product	Versions
logoninc	KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin	0 – through 1.6.6

Weakness: CWE-862 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

In plain English

Official description

Affected products (as reported)

References