Vulnerability · Published Oct 12, 2024 · Assigned by mitre
CVE-2024-49193
High 7.5
In plain English
A high-severity authentication bypass by spoofing in the affected software. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.7% (higher than 53% of all known vulnerabilities).
Official description
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
Affected products (as reported)
Weakness: CWE-290 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N