Vulnerability · Published Jan 27, 2025 · Assigned by OTRS
CVE-2024-43446Improper check of permissions in Generic Interface
Low 3.5
In plain English
A low-severity privilege mismanagement in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.2% (higher than 13% of all known vulnerabilities).
Severity (CVSS 3.1)3.5Low
Exploit odds (30 days)0.2%top 87.2% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known
Official description
An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 7.0.x8.0.x2023.x2024.x2025.x – before 2025.1.x |
| OTRS AG | ((OTRS)) Community Edition | 6.0.x – through 6.0.34 |
Weakness: CWE-269 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N