Vulnerability · Published Aug 26, 2024 · Assigned by OTRS
CVE-2024-43443Stored XSS in process management
Medium 4.9
In plain English
A medium-severity security flaw in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 29% of all known vulnerabilities).
Official description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:24.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-43443 |
| Ubuntu:25.10 | znuny | no fix listed | UBUNTU-CVE-2024-43443 |
| Ubuntu:26.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-43443 |
| Ubuntu:26.10 | znuny | no fix listed | UBUNTU-CVE-2024-43443 |
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 7.0.x – through 7.0.508.0.x2023.x2024.x – through 2024.5.x |
| OTRS AG | ((OTRS)) Community Edition | 6.0.x |
Weakness: CWE-790 · Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N