Vulnerability · Published Aug 26, 2024 · Assigned by OTRS
CVE-2024-43442Stored XSS in System Configuration
Medium 4.9
In plain English
A medium-severity cross-site scripting in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 35% of all known vulnerabilities).
Official description
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:24.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-43442 |
| Ubuntu:25.10 | znuny | no fix listed | UBUNTU-CVE-2024-43442 |
| Ubuntu:26.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-43442 |
| Ubuntu:26.10 | znuny | no fix listed | UBUNTU-CVE-2024-43442 |
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 7.0.x – through 7.0.508.0.x2023.x2024.x – through 2024.5.x |
| OTRS AG | ((OTRS)) Community Edition | 6.0.x |
Weakness: CWE-790, CWE-79 · Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N