Actively exploited · Published Aug 13, 2024 · Assigned by SolarWinds
CVE-2024-28986SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Critical 9.8 Exploited
In plain English
A critical-severity unsafe deserialization in Web Help Desk from SolarWinds. Attackers are actively exploiting it in the wild (listed by CISA on August 15, 2024). The chance it is exploited in the next 30 days is estimated at 84.6% (higher than 99.7% of all known vulnerabilities). Ready-made attack tooling exists: Nuclei, public proof-of-concept code. Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
CISA guidance
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Federal agencies must remediate by Sep 5, 2024.
Official description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| SolarWinds | Web Help Desk | previous versions – through 12.8.3 |
Weakness: CWE-502 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H