Vulnerability · Published Jun 6, 2024 · Assigned by OTRS
CVE-2024-23793Upload of files outside application directory
Medium 6.3
In plain English
A medium-severity path traversal in OTRS from OTRS AG. Proof-of-concept exploit code is public. The chance it is exploited in the next 30 days is estimated at 0.8% (higher than 56% of all known vulnerabilities).
Official description
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:24.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-23793 |
| Ubuntu:25.10 | znuny | no fix listed | UBUNTU-CVE-2024-23793 |
| Ubuntu:26.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-23793 |
| Ubuntu:26.10 | znuny | no fix listed | UBUNTU-CVE-2024-23793 |
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 7.0.x – through 7.0.498.0.x2023.x2024.x – through 2024.3.2 |
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 – through 6.0.34 |
Weakness: CWE-22 · Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L