Vulnerability · Published Jan 29, 2024 · Assigned by OTRS
CVE-2024-23791Unnecessary data is written to log if issues during indexing occurs
Medium 4.9
In plain English
A medium-severity sensitive data in logs in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.5% (higher than 44% of all known vulnerabilities).
Severity (CVSS 3.1)4.9Medium
Exploit odds (30 days)0.5%top 55.9% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known
Official description
Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:22.04:LTS | otrs2 | no fix listed | UBUNTU-CVE-2024-23791 |
| Ubuntu:24.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-23791 |
| Ubuntu:25.10 | znuny | no fix listed | UBUNTU-CVE-2024-23791 |
| Ubuntu:26.04:LTS | znuny | no fix listed | UBUNTU-CVE-2024-23791 |
| Ubuntu:26.10 | znuny | no fix listed | UBUNTU-CVE-2024-23791 |
Affected products (as reported)
Weakness: CWE-532 · Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
References
- https://otrs.com/release-notes/otrs-security-advisory-2024-02/ vendor-advisory