Vulnerability · Published Mar 1, 2025 · Assigned by Wordfence
CVE-2024-13568Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
High 7.5
In plain English
A high-severity information exposure in Fluent Support – Helpdesk & Customer Support Ticket System from techjewel. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.4% (higher than 38% of all known vulnerabilities).
Official description
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| techjewel | Fluent Support – Helpdesk & Customer Support Ticket System | 0 – through 1.8.5 |
Weakness: CWE-200 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N