Vulnerability · Published Nov 27, 2023 · Assigned by OTRS

CVE-2023-6254Password is send back to client

High 8.1

In plain English

A high-severity security flaw in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.6% (higher than 51% of all known vulnerabilities).

Severity (CVSS 3.1)8.1High
Exploit odds (30 days)0.6%top 48.8% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known

Official description

A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response- This issue affects OTRS: from 8.0.X through 8.0.37.

Affected packages & fixed versions

EcosystemPackageFixed inAdvisory
Ubuntu:22.04:LTSotrs2no fix listedUBUNTU-CVE-2023-6254
Ubuntu:24.04:LTSznunyno fix listedUBUNTU-CVE-2023-6254
Ubuntu:25.10znunyno fix listedUBUNTU-CVE-2023-6254

Affected products (as reported)

VendorProductVersions
OTRS AG OTRS 8.0.x – through 8.0.37

Weakness: CWE-522 · Vector: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

References