Vulnerability · Published Oct 17, 2022 · Assigned by OTRS
CVE-2022-39052DoS attack using email
High 7.5
In plain English
A high-severity infinite loop in OTRS from OTRS AG. There are no confirmed reports of exploitation so far. The chance it is exploited in the next 30 days is estimated at 0.8% (higher than 55% of all known vulnerabilities).
Severity (CVSS 3.1)7.5High
Exploit odds (30 days)0.8%top 44.8% of all CVEs
Exploited in the wildNo reportsCISA SSVC: none
Attack toolingNoneno public tooling known
Official description
An external attacker is able to send a specially crafted email (with many recipients) and trigger a potential DoS of the system
Affected packages & fixed versions
| Ecosystem | Package | Fixed in | Advisory |
|---|---|---|---|
| Ubuntu:24.04:LTS | znuny | no fix listed | UBUNTU-CVE-2022-39052 |
| Ubuntu:25.10 | znuny | no fix listed | UBUNTU-CVE-2022-39052 |
| Ubuntu:26.04:LTS | znuny | no fix listed | UBUNTU-CVE-2022-39052 |
| Ubuntu:26.10 | znuny | no fix listed | UBUNTU-CVE-2022-39052 |
Affected products (as reported)
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 7.0.x – through 7.0.398.0.x – through 8.0.26 |
| OTRS AG | ((OTRS)) Community Edition | 6.0.1 – before 6.0.x* |
Weakness: CWE-835 · Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H